WeddingLiveStreaming

FAQ

Frequently Asked Questions

For Couples

Is it free to use?+

Yes — completely free for couples. We never charge you, take a commission, or add booking fees. Vendors pay nothing to list, or a small monthly fee for premium placement.

How do I contact a vendor?+

Find a vendor you like, click "Message Vendor," and send them a note. The vendor will respond directly to your email. No middleman.

Do I need to create an account?+

You'll need a quick account to send messages — this prevents spam for our vendors. Sign-up takes 30 seconds.

How do I know vendors are legit?+

Every vendor has a complete profile with a real business, location, and contact info. We review new listings before they go live, and you can report anything suspicious right from the listing page.

For Vendors

How long does my listing stay up?+

12 months from the date your listing is approved. We'll email you before it expires so you can renew.

What's the difference between Basic and Featured?+

Basic is free forever with a full profile and direct messaging. Featured ($29/mo or $199/yr) puts you at the top of search results, gives you a gold badge, and includes a spot in the homepage spotlight.

Can I cancel Featured anytime?+

Yes — cancel from your dashboard. Your listing reverts to Basic at the end of your billing period.

Are there commission fees on bookings?+

Never. Whatever you charge a couple, you keep 100% of it. The monthly fee is the only cost.

Still have questions?

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